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Corporate Headquarters

1917 Heiman Street
Nashville, TN 37208

Phone: (256) 681-9181

Hours: By Appointment Only

main office

2013 Jefferson Street
Nashville, TN 37208

Hours: M-F 8:30am-4:30pm

Contact Us

Main Office

2013 Jefferson Street
Nashville, TN 37208

(888) 438-5579

Hours: M-Th 8:30am-4pm
Fri 8:30am-5pm

Memphis ADMINISTRATIVE OFFICE

Triad Centre I
6000 Poplar Avenue
Suite 250
Memphis, TN 38119

(901) 754-7789

Hours: By Appointment Only

Corporate Headquarters

1917 Heiman Street
Nashville, TN 37208

Phone: (256) 681-9181
Fax: (615) 329-4843
Hours: M-F 8:30am-4:30pm

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Additional Information

Digital Banking Contact Information

General Information
Email: ibanking@www.citizsb.com

Online Banking
Email: onlinebanking@www.citizsb.com
Phone: (888) 438-5579

Telephone Banking  
Phone: (615) 327-4142 (Nashville only)
Phone: (866) 906-6426

Citizens Card Contact Information

Debit/ATM Card Customer Service
Phone: (888) 438-5579

Lost or Stolen Card
Phone (Open Hours): (888) 438-5576
Phone (After Hours): (844) 202-5070 Option 8, 3

Citizens Visa Credit Card
Website: mycardstatement.com
eRewards: eRewardsCard.com
Phone: (800) 423-7503

Federal Holidays

  • New Year’s Day
  • Martin Luther King Jr’s Birthday
  • President’s Day
  • Memorial Day
  • Juneteenth Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day

Additional Information

Digital Banking Contact Information

General Information
Email: ibanking@www.citizsb.com

Online Banking
Email: onlinebanking@www.citizsb.com
Phone: (888) 438-5579

Telephone Banking  
Phone: (615) 327-4142 (Nashville only)
Phone: (866) 906-6426

Citizens Card Contact Information

Debit/ATM Card Customer Service
Phone: (888) 438-5579

Lost or Stolen Card
Phone (Open Hours): (888) 438-5576
Phone (After Hours): (888) 438-5576 Option 8, 3

Citizens Visa Credit Card
Website: mycardstatement.com
eRewards: eRewardsCard.com
Customer Service: (800) 423-7503

Federal Holidays

  • New Year’s Day
  • Martin Luther King Jr’s Birthday
  • President’s Day
  • Memorial Day
  • Juneteenth Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day
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Corporate Headquarters

1917 Heiman Street
Nashville, TN 37208

Phone: (256) 681-9181
Hours: M-F 8:30am-4:30pm

Main Office

2013 Jefferson Street
Nashville, TN 37208

Hours: M-Th 8:30am-4:00pm
Fri 8:30am-5:00pm

Memphis Administrative Office

Triad Centre I
6000 Poplar Avenue
Suite 250
Memphis, TN 38119

Hours: By Appointment Only

Helpful Links

Terms of Use
Privacy Policy
SMS Privacy Policy
Careers

NMLS #641298

What’s New
FacebookInstagramLinkedIn
Corporate Headquarters

1917 Heiman Street
Nashville, TN 37208

Phone: (256) 681-9181
Fax: (615) 329-4843
Hours: M-F 8:30am-4:30pm

Main Office

2013 Jefferson Street
Nashville, TN 37208

Hours: M-Th 8:30am-4pm
Fri 8:30am-5pm

Memphis Branch

Triad Centre I
6000 Poplar Avenue
Suite 250
Memphis, TN 38119

Hours: By Appointment Only

Helpful Links

Terms of Use
Privacy Policy
SMS Privacy Policy
Careers

NMLS #641298

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© 2025 Citizens Savings Bank and Trust Company.
All Rights Reserved.

A Nashville Web Design Company

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